Industry insights on skills needs
The Local Government IRC’s 2019 Skills Forecast highlighted the following priority skills for the industry:
- Teamwork and communication
- Analytical thinking and innovation
- Resilience, stress tolerance and flexibility
- Emotional intelligence.
In addition, the top generic skills identified for the Local Government industry include:
- Communication / Virtual collaboration / Social intelligence
- Learning agility / Information literacy / Intellectual autonomy and self management (adaptability)
- Managerial / Leadership
- Customer service / Marketing
- Technology.
According to the above Skills Forecast, over half of the Local Government sector workforce was aged over 45 in 2016. There are a number of implications of an ageing workforce that Local Government will need to consider, including:
- Need for career transition and succession planning management
- Alter methods to source/attract new staff from further afield
- People staying in positions longer – no capacity to bring on young trainees
- Key employees retiring without employees trained to backfill
- Loss of key corporate knowledge/no knowledge exchange
- High turnover and loss of skill/skill gap and shortages.
Efforts to retain the ageing workforce will be important to balance the lack of new entrants to the sector and establish valuable mentoring and training opportunities for new graduates from older and experienced workers.
The Local Government IRC’s 2019 Skills Forecast also reveals that similar to other sectors, Local Government is experiencing significant skills shortages. Some reasons for the current skill shortages include:
- Inability to compete with the private sector on remuneration
- Lack of suitably qualified and experienced applicants
- High demand across the labour market for specific occupations
- Shortage of skilled locals – limited talent pool
- Remoteness – hard to recruit skilled and experienced staff
- Lack of opportunity for career progression, particularly in small councils
- Regional/remote location – lack of facilities/housing.
Local Government services are often subject to regulatory and compliance frameworks specific to an area of service (e.g. rates, urban planning, land management, governance, procurement etc.) and knowledge and skills specific to these framework functions are often missing from technical qualifications.
Lack of access to suitable training and development programs is a key driver behind the skills shortages and gaps reported across the sector. Key concerns regarding training offers include:
- Training is not offered locally, and often, not offered in the specific state or territory
- Training is not flexible and not offered in multi-modal channels, including online or with remote access
- Training is not specific to local government needs.
Local Government Professionals Australia identified many similar issues in Improving the Capacity of Local Government. Key challenges facing the Local Government workforce include current and emerging skills shortages as well as training delivery and uptake. Specifically, the Local Government workforce is:
- Considerably older than the Australian all-industry workforce
- Struggling to attract and retain workers under 30 years of age
- Experiencing challenges in recruiting and retaining apprentices
- Facing major skills shortages in key professional and technical occupations, including Town Planners, Environmental Health Officers, Building Surveyors, Engineers and Plant Operators
- Not well-positioned regarding new and emerging soft skills.
Councils in regional areas are particularly disadvantaged, facing additional barriers regarding training opportunities. Releasing staff for training course attendance becomes prohibitive due to small staffing numbers and difficulty in finding local providers to deliver the courses, for example. Sending staff to larger centres and metropolitan areas for training then compounds the issue as the staff need longer periods of time away from the office.
The document proposes a solution for future-proofing the Local Government workforce. Future-proofing would help Local Government to manage its workforce collaboratively and at a regional level, and would help the sector meet its current and future skills needs, provide opportunities to increase individuals' breadth of work experiences, and provide surge capacity and the development of a greater bank of regional talent, particularly developing talent and upskilling in the regions.
The Australian Local Government Association (ALGA) published the Closing the Gap Implementation Plan to help councils provide more employment and career opportunities for Indigenous Australians. It sets out actions councils can undertake to meet the priority reforms laid out under the 2020 National Agreement on Closing the Gap. The Implementation Plan will:
- Support local governments to harness the opportunities provided to communities by the national Closing the Gap Plan
- Help state and territory governments to work with local governments in implementing the National Closing the Gap Agreement
- Support strengthened shared decision-making at the local level and help local governments partner with the Commonwealth, states and territory governments, and local Aboriginal and Torres Strait Islander communities.
The Implementation Plan is about providing local governments with additional tools to embrace collaboration with their Aboriginal and Torres Strait Islander communities to deliver the Closing the Gap objectives in ways tailored to their individual circumstances and needs. Local governments have advocated strongly for Indigenous opportunity and participation and for Aboriginal community-controlled councils to be recognised nationally. The Implementation Plan will enhance the shared policy development and decision-making at the local government level that is fundamental to support the development of First Nations communities.
- ALGA applauded calls for the nation's 537 councils to be given greater backing to protect local communities from the accelerating impacts of climate change. Clean Jobs for Communities: How Local Governments Can Create Sustainable, Strong Economies found that extreme weather events driven by global warming are taking a growing toll on community infrastructure owned by Local Government and valued at nearly $500 billion. The report highlights that Local Government plays a leading role in responding to climate change; but faces financial and other barriers in responding to natural disasters, bolstering infrastructure resilience, and reducing greenhouse gas emissions contributing to global warming. Local Government is well placed to design and deliver potential solutions that will protect people and community assets from new weather extremes. Additional resources will be needed and ALGA is calling for the next Australian Government to support communities in their climate change responses by investing in a Local Government Climate Change Partnership Fund of $200 million per annum over four years.
For further analysis of skills needs and workforce demand see the Government cluster page.