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Note:
You MUST agree
to the following policy for your enrolment to be
accepted.
All requests for refund of fees by
students are to be handled according to the following policy. This refund policy is
provided to the student prior to the student making any payment to AGA.
1. Enrolment and homestay placement fees
are not refundable.
2. Advance course monies and accommodation
payments will be 100% refunded if notice is received in writing 28 days or more
before the scheduled course commencement date.
3. If less than 28 days notice, is given
in writing, advance course payments will be refunded, less the equivalent of 10
weeks tuition.
4. If less than 28 days notice is given in
writing, advance accommodation payments will be refunded, less an administration
charge of 50% of the payment.
5. If the student is refused a Student
Visa by the issuing authority and provides written proof of this, before
commencement of a course, a full refund of fees will be paid. Withdrawal of an
application for a visa is not considered to be a refusal.
6. After commencement of a course students
must give a minimum of 10 weeks notice in writing of a withdrawal from a course, in
which case unused tuition fees will be refunded. If 10 weeks notice is not given,
the college shall retain up to the equivalent of 10 weeks tuition and refund the
balance.
7. Any refunds will be made to the person
or organisation that enters into the contract within four weeks of receipt of a
written application, unless the person gives a written direction to pay someone
else. Refunds will be paid in the same currency in which the fees were
collected.
8. No refund applies if misbehaviour of
student leads to expulsion or deportation, in breach of student visa conditions or
the student has failed to pay an amount owing to the provider either directly or
indirectly.
9. Note that the refund agreement and process does not remove the
right to take further action under Australian consumer protection laws. The refund
agreement does not circumscribe the student's right to pursue other legal
remedies.
10. Requests for refunds should be made in
writing and directed to the Managing Director, Australasian Golf Academy, PO Box 7,
Robina. Q. 4226. Australia
11. In the unlikely event that AGA is
unable to deliver your course in full, course does not start on agreed date, the
course ceases to be provided after it starts but before it is completed, you will
be offered a refund of all the course money you have paid to date. The refund will
be paid to you within 2 weeks of the day on which the course ceased being provided.
Alternatively, you may be offered enrolment in an alternative course by AGA at no
extra cost to you. You have the right to choose whether you would prefer a full
refund of course fees, or to accept a place in another course. If you choose
placement in another course, we will ask you to sign a document to indicate that
you accept the placement. If AGA is unable to provide a refund or place you in an
alternative course, our Tuition Assurance Scheme (TAS) ACPET will place you in a
suitable alternative course at no extra cost to you. Finally, if ACPET cannot place
you in a suitable alternative course, the ESOS Assurance Fund Manager will attempt
to place you in a suitable alternative course or, if this is not possible, you will
be eligible for a refund as calculated by the Fund Manager.
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